Our Contract

Data Protection

Payment

RETURNS
Cannabis Herbs Australia attempts to ensure that the information on Cannabis Herbs Australia is accurate. However, no warranty of accuracy is expressed or implied. Cannabis Herbs Australia expressly reserves the right to correct errors and to change or update information on the Cannabis Herbs Australia website at any time without notice. If a product offered on the Cannabis Herbs Australia website is not as described, your only remedy is to return it for refund. In the event of an error in an order confirmation, in processing an order, in delivering a product or otherwise, Cannabis Herbs Australia reserves the right to correct the error and revise your order accordingly or to cancel the order and to refund any amount charged to you. Your only remedy in the event of an error is to cancel your order and to obtain a refund. Refunds are only possible in the case where the order has not been dispatched.

PARCEL INSURANCE (REFUNDED UPON DELIVERY)
Parcel Shipping insurance is a service that protects customers against lost, stolen, or damaged packages. This fee is fully refunded to the client upon delivery. It serves as a surety for delivery and should not be considered an expenditure by the customer as the amount paid will be fully refunded to the customer upon delivery. This is a one time payment protection that guarantees all orders that the customer will make with Cannabis Herbs Australia. In essence, once you have been issued the PIR, you will never again be asked to Insure your package prior to delivery.
Note: We do NOT ship orders out if the client has not Insured his/her parcel .This is a compulsory one time payment which must be made by the client once the parcel is at the terminal point of the agency ready for shipping/delivery. If you already have the PIR document (PARCEL INSURANCE REFUND document), then you do not need to Insure your Parcel again. Just send us a copy of this document so that delivery can proceed.
Once an order is at the terminal point of the agency, it cannot be cancelled, if the customer decides to do so, he/she will not be refunded the amount paid for the goods.
THE POLICY
–If an insured package does not reach its destination, or if it is damaged when it’s delivered, then the customer is reimbursed the declared value of the items in the package by the vendor plus the amount paid for the Refundable Insurance Policy
– If an insured package reaches its destination with no damages, then the customer is only refunded the amount paid in for the parcel refundable Insurance.
What ever the case, the amount you pay for the Parcel Insurance is fully refunded to you upon delivery of your parcel
CLASSIFICATION OF PARCELS AND RESPECTIVE REFUNDABLE INSURANCE VALUES
This is done on the basis of weight and size
Category D1 $140
Category D2 $320
Category D3 $420
Category D4 $500
Category D5 $800
The customer will be notified under which category their parcel falls after it has been processed. Once you know the category under which your parcel falls, proceed to pay the corresponding amount for your parcel insurance fees. After your payment, the customer will be issued the Parcel Insurance Refund Form Document. This document contains information regarding how the customer would like to have the refund, be it in Cash, Bank transfer, Paypal, Cardless Cash, Bitcoin. The customer will fill this document and send us a copy which will be used to process the refund.
Best Wishes
Cannabis Herbs Australia